Privacy Policy

1. About Us

CL People Ltd (referred to as "we", "us", "our"). We are a recruitment agency registered in the United Kingdom.

We are committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and process the personal information of job seekers, clients, and website visitors. We are the "Data Controller" for the information you provide to us, meaning we determine the purposes and means of processing your personal data.

2. The Data We Collect

As a recruitment agency, we collect and process personal data to provide our services. This can include:

  • Candidate Data: Name, contact details (email, phone number, address), employment history, education, skills, professional qualifications, salary expectations, and other information provided in your CV/resume and application forms.

  • Client Data: Business contact details (name, job title, company, email, phone number), and other information necessary to provide our recruitment services.

  • Website Data: Information collected automatically when you visit our website, such as your IP address, browser type, and location data.

  • Special Category Data: On occasion and with your explicit consent, we may collect more sensitive data, such as information about criminal convictions, health information, or other "special category" data, but only where it is strictly necessary for a specific role and permitted by law.

3. How We Collect Your Data

We collect your personal data through various channels, including:

  • Directly from You: When you submit your CV, fill out forms on our website, email us, or speak to us on the phone.

  • From Third Parties: We may receive your data from job boards, professional networking sites (like LinkedIn), or other third-party providers.

  • From Public Sources: We may collect publicly available information about you from online platforms, where we believe it is relevant to a specific role.

4. Our Legal Basis for Processing

Under GDPR, we must have a legal basis to process your personal data. We rely on the following:

  • Legitimate Interest: This is our primary basis. As a recruitment agency, we have a legitimate interest in processing your data to help you find a new job or to help our clients find a suitable candidate. We will only do this where we have a reasonable belief that you are looking for a new role and our interests are not overridden by your own.

  • Consent: In certain situations, we will ask for your explicit consent to process your data. This is particularly the case for special category data or when we want to keep your details on our database for future opportunities beyond a reasonable period of time. You have the right to withdraw your consent at any time.

  • Performance of a Contract: We process personal data to fulfil a contract with our clients.

  • Legal Obligation: We may be required to process and share your data to comply with a legal or regulatory obligation.

5. How We Use Your Data

We use your data to:

  • Provide you with our recruitment services.

  • Match your profile with suitable job opportunities.

  • Send your CV to prospective employers for roles you have consented to or applied for.

  • Contact you about potential jobs or candidates.

  • Process your application and manage your account.

  • Communicate with clients and candidates.

  • Verify your identity and right to work in the UK.

  • Improve our services and internal processes.

6. Who We Share Your Data With

We may share your personal data with:

  • Clients: Your personal data (usually your CV and other relevant information) will be shared with our clients who have a vacancy that we believe is suitable for you. We will not share your details with a client without your knowledge.

  • Service Providers: We use trusted third-party service providers (e.g., IT systems, payroll services) to help us operate our business. They are required to comply with our data protection standards.

  • Regulatory Bodies: If legally required, we may share your data with the Information Commissioner's Office (ICO) or other government and regulatory bodies.

7. How We Secure Your Data

We have implemented robust technical and organisational security measures to protect your personal data from accidental loss, unauthorised access, misuse, alteration, or destruction. We limit access to your personal data to those employees and service providers who have a legitimate business need to know.

8. How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Generally, for job seekers, we will retain your data for a period of 2 years after our last meaningful contact with you, unless you ask us to remove it earlier. For clients, we will retain your data for as long as we are providing services to you and for a reasonable period thereafter to manage our relationship.

9. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have several rights in relation to your personal data:

  • Right to be Informed: You have the right to be informed about how we use your personal data. This policy serves that purpose.

  • Right of Access: You can request a copy of the personal data we hold about you (a Subject Access Request).

  • Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data we hold about you.

  • Right to Erasure (Right to be Forgotten): You can ask us to delete your personal data in certain circumstances.

  • Right to Restrict Processing: You can ask us to suspend the processing of your personal data in certain circumstances.

  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to us processing your personal data where we rely on legitimate interest.

To exercise any of these rights, please contact us using the details below.

10. How to Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact our Data Protection Officer (if applicable) or our team at:

CL People Ltd
Info@clpeople.co.uk

11. Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can find more information on their website: www.ico.org.uk.

12. Changes to this Policy

We may update this policy from time to time. The latest version will always be available on our website.